Pre-logon
gateway-tunnel-latency event is a specific log message generated by the GlobalProtect agent that measures the round-trip time (RTT) for a small, test data packet to travel from the user's endpoint (your laptop, for example) to the GlobalProtect Gateway and back again.
In some portal configurations, latency can be a factor in dynamically directing users to the best-performing gateway.
gateway-register event is the log entry that records the successful authentication and registration of a user's device with a GlobalProtect Gateway. It marks the moment a secure VPN tunnel is officially established
gateway-register event failure is a critical log entry that indicates the user's device failed to complete the final step of establishing a secure VPN tunnel. The connection attempt reached the gateway, but something went wrong during the authentication, authorization, or configuration phase, preventing a successful tunnel setup.
The registration process involves several checks. A failure means one or more of these checks did not pass:
Authentication: Verifying "Who are you?" (e.g., username/password, certificate).
Authorization: Verifying "Are you allowed to connect?" (e.g., group membership, time-based access).
Configuration: Assigning resources "What do you get?" (e.g., an IP address from a pool, specific security policies).
A gateway-register failure occurs when any of these steps fail.
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